Refund policy

Returns: If your order arrives damaged, defective, or incorrect, contact us within 48 hours of delivery with photos of the item and packaging, and we'll arrange a replacement or refund.

Because live plants, seeds, and soil-based products can't be resold once shipped, we're unable to accept returns for change-of-mind on these items. Non-perishable accessories (planters, tools) can be returned unused and in original packaging within 7 days of delivery for a refund, minus original shipping.

Refunds: Once we receive and inspect a return, refunds are processed to your original payment method within 7-10 business days. For Cash on Delivery orders, refunds are issued via bank transfer or UPI.

Damaged in transit: Please inspect your package on delivery where possible. Report transit damage within 48 hours so we can file a claim with our courier partner.